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Great Innovative Social Campaigns

Order pizza on Facebook

If you happen to live in New Zealand or Australia, and you’re craving a pizza, you now don’t have to move  away from your laptop, or pick up the phone to fill your stomach, as you can now place your order on Facebook instead with Domino’s!

“Domino’s has designed and built an ordering capability into their Facebook pages to ensure customers can order their favourite pizza without leaving the site they spend significant time on each day.”

The Domino’s Pizza Facebook app has two versions, one of which automatically shares a customers order with their friends, and the other which allows a customer to decide what is shared. Once the order is placed, a Pizza Tracker allows the customer to track their order process, and even ‘like’ their favourite pizzas.

 

Playboy Tweetgrid

Traditionally, Playboy is thought of as a magazine brand, but recently they’ve begun carrying out some innovative social campaigns.

In Playboy’s latest campaign, they wished for a greater presence of Twitter, and used their Argentina Twitter account to do so, creating the first Playboy photo album created by Twitter. Playboy rewarded users for retweeting messages with the brand message of a girl revealing more clothes. For every 15 retweets, a new section of the Playboy grid was revealed, showing more of their naked cover girl.

In the first hour, Playboy received 390 retweets, gained 23% of new followers in 3 hours, and at the end of the campaign, the album had been viewed in over 29 countries,

Their campaign was surprisingly successful, as the simple fact is it’s incredibly easy to find images online, but people still took part in Playboy’s campaign, highlighting the fun element the campaign provided.

 

Uniqlo Wake UP! App

Uniqlo have launched an innovative social alarm app, which aims to make waking up a more enjoyable experience.

The clever alarm clock app changes the music it plays depending on the weather, and also shares the time, weather and temperature at the moment they stopped the alarm. Users can they share a record of their awakening via social media channels.

A clever app from Uniqlo that is incredibly useful too! Thanks Uniqlo!

Pay for new trainers by miles not money

Nike Mexico have a wonderfully social commerce campaign where instead of paying for new trainers with money, you can bid for them with miles (or kilometers) you’ve run and recorded in your Nike+ trainers. You can only bid with miles run during a 15 day period, and if you’re outbid, can re-bid by running more miles!

To take part, fans can head to the Nike Facebook page for the #makeitcount Nike+ auction- pretty brilliant highlighting Nikes core brand message of competitive sports.

 

 

Brilliant Social campaigns on a GRAND scale!

 

Worlds first invisible advert!

Lynx are a brilliant example of a brand that consistently plugs their core brand message- that LYNX will attract the ladies and turn you into a mega stud! Their latest campaign is just brilliant, creating the world’s first invisible advert.

The campaign was created in an abandoned house in Sydney, where the windows where replaced with LED screens. To the ordinary bystander, the house looked completely normal, but once they tried the LYNX sunglasses, the house turned into one big steamy advert. A brilliantly smart campaign from LYNX to get people talking!

Armed forces launch social recruitment drive

The Swedish army aimed to find 4,000 applicants for 1,500 new positions, whilst also generating word about the great work the armed forces do. Thus, their hugely innovative campaign revolved around helping others.

Centered around a large box which was turned into a call, located in Stockholm city center, and individuals where locked in the box for a minimum of an hour.

Images from inside were streamed to social media sites. The only way to escape was to be freed by somebody from the outside and people traveled from all over the country to save those locked inside.

The campaign created huge online buzz, and attracted 100,000 visitors to the website in less than four days.  Most importantly, the army managed to fill out their jobs with twice the expected amount of applicants.

 

LinkedIn most effective platform for B2B companies

According to data from HubSpot, LinkedIn is the most effective source of leads for B2B companies, above other social networking platforms Twitter and Facebook.

LinkedIn generated a visitor-to-lead conversion rate of 2.60% on average, four times higher than Twitter (0.67%), and seven times higher than Facebook (0.39%). What’s more, LinkedIn is growing faster than both Facebook and Twitter.

Adding to LinkedIn’s continuing success, reports have been confirmed that they have indeed acquired SlideShare for approximately $118.75. SlideShare helps professionals discover people through content in the form of presentations, and according to ComScore, they had nearly 29 million unique visitors, making it among the most heavily trafficked site for professional content- no wounder LinkedIn grabbed it!

LinkedIn and Slideshare

View more presentations from LinkedIn

 

 

Social To Value

Customer Service via Social Media makes an impression 

A report from American Express found that their social media savvy consumers have high expectations with regards to customer service, and will spend more when they receive good customer services, and leave companies when they don’t.

Findings showed that customers who receive good customer service through social media tell more people about their service experiences, and say they’d spend 21% more with companies who deliver great service – compared to 13% on average.

What’s more, 55% of customers walked away from an intended purchase in the past year because of a poor customer service experience.

 

Nutella Facebook Advert outperforms TV advert 

Latest results released from Nutella is a great case study for social media advertising, proving Facebook’s ROI and overall effectiveness.

Ferrero wanted to identify Nutella with the Christmas period, and created an advent calendar campaign, featured through a mix of Traditional and social media spend.

Ferrero used Facebook Ads to drive awareness and engagement with the brand, in addition to an ongoing ad campaign, which ran independently of the Advent Calendar activity on Facebook and included a call to action to visit the Nutella Deutschland page on Facebook.

Nutella claimed that their Facebook paid advertising generated a significant positive ROI for nutella Germany, accounting for 15% of sales over Christmas, far outperforming their TV campaign.

Furthermore, while the Facebook campaign alone reached 30% penetration online (13.2m), Nutella found that 3.8 million people that saw the Facebook ad campaign hadn’t seen it on TV, giving them 29% exclusive reach.

Boticca Pinterest page drives more sales than Facebook

A case study by online boutique Boticca.com shows that Pinterest users buy and spend more than their Facebook counterparts, but that their levels of engagement are considerably lower. Research analyzed by BOF also showed that Pinterest drives more sales than Facebook and attracts more new users.

The study showed that 10% of all transactions came from users who arrived at the site via Pinterest, compared to 7% from Facebook. Furthermore, 86% of users who came via Pinterest were visiting Boticca for the first time, compared to only 57% of traffic from Facebook. What is also interesting is that Pinterest users are willing to spend $18- on average, more than double what Facebook users spend.

It is important to note however, that Facebook has a more engaged audience, who spend 65% more time on the retailers website than those that come from Pinterest, with a higher bounce rate of 43% than those from Facebook.

Overall, the engagement level is lower on Pinterest than it is on Facebook, which is likely to be due to users accessing the site through repins of friends and followers, therefore meaning there is no real loyalty attributed to the site, in contrast with Facebook whose users are usually fans of a brand.

Although Pinterest appears to be outrunning Facebook in social commerce, Facebook remains one of the most powerful social networks, and once they update their social commerce, the high engagement level that already exists within Facebook will turn the social network into a solid consumer base.

Latest Facebook developments

Facebook adds organ donor option to timeline

Facebook have unveiled an organ donor status option for Timeline, a move to help millions of people around the world who are waiting for a life-saving heart, kidney or liver transplant.

In the announcement on the Facebook’s blog, they explained “Many of those people — an average of 18 people per day –- will die waiting, because there simply aren’t enough organ donors to meet the need…Medical experts believe that broader awareness about organ donation could go a long way toward solving this crisis.”

Facebook wish to aid this situation, and makes it easy for people to designate themselves as a donor. Added to your ‘Life Events’ on each users timeline, now has the option of ‘Health & Wellbeing’, and under this is he option ‘Organ Donor’ where the appropriate registering link is provided, and the option to make your organ donor status public or private.

Facebook adds new Anti-Bullying ‘Lifeline’ tool

Facebook wishes to create a ‘Culture of Respect’ among Facebook users, and in doing so has announced a new set of tools to protect users from bullying. These changes include two key aspects; an improved safety center with more multimedia recourses, and more social tools for reporting offensive content.

To help seize bullying, Facebook has added two new options- first, the option to send a message, remove the friendship link, block and/or report selected content. The second of which is the option to ‘Get help from a trusted friend’ where suggestive text is provided, but may be customized.

Furthermore, Facebook’s safety center will also receive an upgrade, with “new educational videos, external resources from renowned experts, downloadable materials for people to share and discuss”

The focus on anti-bullying tools has largely been driven by Facebook’s partnership with LGBT organizations since the high number of gay teen suicides. These efforts began with Facebook’s partnership with GLAAD in 2012, and the social network is since continuing to improve the challenge of significantly reducing online bullying.

Facebook updates Locations app

Facebook have re-launched its ‘Locations’ app to fit the new Timeline layout. The app allows users to search directly from a company’s page to find business locations near them. The app is currently only available to select brands including Starbucks, Macys and Home Depot.

The Facebook platform continues to grow beyond new users

Facebook now supports more than 42 million Facebook pages, and 9 million Facebook apps. Since December 2011, the number of pages on Facebook with 10 or more likes has increased by 5 million, and the number of apps and websites that integrate Facebook are up by 2 million since that date. If these figures don’t prove the huge growth, maybe the fact that Facebook now has 900 million users, 526 million of which use the site everyday!

Facebook tests new features for brand pages

Facebook will test a new “promote” button that makes it easier for pages to create Sponsored Stories directly from their posts.

The new promote button will make ad creation far less complicated than the current ad dashboard, and allow them to create an ad to target non-fans without using the self-serve dashboard. Simply, it will allow page owners to pay to give their content additional exposure using this promote button which will appear on the page publisher (the box where page owners create posts, as well as posts that have already gone live), This new feature is aimed at small to medium sized businesses that want to promote their content but cannot afford premium products such as Facebook Reach Generator.

Facebook adds pages and check-ins to phone app

Facebook have launched a ‘Facebook for Every Phone’ app, so now more mobile users can do even more through the app! First of which, the app now allows users to view and like Facebook pages, also bringing page updates into their main news feed. Secondly, users are now able to check-in to locations, creating an overall much better mobile experience for Mobile Facebook users.

Artists Facebook pages now includes ‘Listen’ button

Facebook has implemented a “listen” button on artists’ fan pages that lets users instantly stream songs from an artist’s catalog. Users are able to pause and play songs allowing users to sample music when they visit an artist page, and perhaps make Facebook a go-to option for people looking for new music.

The highest Facebook engagement levels come from a brand with only 14,500 fans.

A study by Socialbakers found that while fast moving consumer brands and Fashion pages have the highest number of Facebook fans, it is in fact the Automotive and Alcohol brands that have the highest rates of engagement (0.207%).

Whilst major, global brands like Redbull, Skittles, and Coca-Cola top the list for number of Facebook fans, when it comes to engagement, these fast moving consumer brands aren’t so successful.

 

 

An interesting find was that the brand with highest engagement was Renault ZE with 15,000 fans, topping BMW, also in the automotive category with 9.5 million fans. The highest daily engagement rate was from electronic brands, with Nintendo and Samsung Eesti with engagement rates above 25%.

 

 

So what are these brands doing that get biggest engagement rate from a smaller group of fans? Socialbakers explain that these brands with high-level engagement also share a variety of content from photos videos, questions, polls, tips and tricks, and external links. View full article here about how these successful automotive brand engage their fans.

 

 

View full detailed Socialbakers report here for all industries; Fashion, Ecommerce, Beauty, Telecom, Electronics, Airlines, Automotive, Alcohol and Media statistics.

If you own a brand page and are unsure of the level of fan engagement it’s receiving compared to that of your competitors, let us know at letsgetsocial@creativebeans.co.uk and we’ll let you know the level of engagement your page is receiving- otherwise known as an IPM score, compared with your competitors, and the best ways to engage your fans. After all, what good is having fans of your Facebook page if they’re not actively engaged?

Social Media Holds Consumer Trust

The explosion of social networking over the past few years has meant that companies are increasingly moving toward developing a strategic social media marketing strategy within their business model.

According to Nielsen’s latest Global Trust in Advertising report, social networking has a significant impact on consumer’s reliance on word-of-mouth and listen closely to key influencers over a brands advertising.

Nielsen’s report surveyed more than 28,000 Internet users in 56 countries. 92% of consumers around the world said they trust recommendations, views and opinions of their key influencers as well as friends and family above all other forms of advertising, with online consumer reviews as their second most trusted source of brand information. It makes sense therefore, for companies to embrace social media and increase their budget in an overall social media marketing strategy to best reach their audience.

 

Awesome Social Campaigns CB Loves!

Model strips for Facebook likes

Amsterdam based Stussy wanted to boost the number of fans they had on their Facebook page and what better way than adding an attractive girl, a suggestive campaign names and a slightly seductive image, basically a teenage boys dream, and bingo- they created the ‘Strip For Likes’ campaign.

Each time somebody ‘likes’ the Facebook page, a layer of clothing (from Stussy’s Spring/Summer 12 collection no less) will be removed from the model.

The campaign is clearly aimed at men despite the brand selling clothes for both sexes, and what’s more, with Facebook’s T&C’s, you won’t even get to see the model fully stripped down- why not just Google ‘model in underwear’- this seems more of a desperate attempt to gain fans rather than an innovative campaign.

Veet reviews create shareable brand exposure  

There has been a significant rise in the number of people sharing links to Veet for Men’s Amazon product page due to the funny reviews being left- the majority of which are warning from men warning not to use Veet on their private places…

It is unknown as to whether or not this is an official PR stunt from Veet HQ, but nonetheless, funny, shareable content has been created for the brands new Veet for Men products.

 

Beard-growing billboard

South-African shoe brand, Bronx shoes have launched a really innovative billboard campaign in Cape Town, SA, to promote their footwear.

The clever billboard presents a guy who’s beard grows one strand at a time according to the number of Facebook likes their Facebook page receives, advertising Bronx shoes being ‘the manliest shoes’.

You can also watch a live stream of the beard growth via their Facebook app, and what’s more, as a little extra encouragement, the person who shares the campaign to the most Facebook friends will win six pairs of shoes.

 

The worlds smallest store created by Ikea

Ikea have created a fab digital marketing campaign, creating the worlds smallest store, measuring at just 300×250 pixels.

In order to browse the 2,800 products ‘on sale’ at the store, you just need to mouse-over the department you’re interested in, and when you see an item you like the look of, one click will take you to the product page.

According to The Next Web, the banner ad/store has been placed on property and community websites, targeting owners of studio flats and one/two bedroom apartments.

 

Harrods use Pinterest platform for latest competition 

Brands are increasingly experimenting with Pinterest to run competitions, and amongst them is Harrods who hare inviting customers to create a mood board, which will be the inspiration for a ‘Queen’s Diamond Jubilee Street Party’ window.

 

TippEx’s Hunter and Bear are back with another interactive YouTube vid

Back in 2010, TippEx created a Youtube video that took Burger King’s interactive Subservient Chicken to a new level. The YouTube video was simple, a hunter had a change of heart while out camping and decided he didn’t want to shoot an attacking bear. He TippExed out the word ‘shoot’, and asked you what he should do, encouraging you to fill in the blank: ‘Hunter <your word> a bear’. Dependant on the verb you type in, a pre-filmed sketch played.

Now two years on, Tipexx have created a new YouTube video, and this time, the hunter is celebrating the bears birthday when a meteor looks about to strike. Viewers must decide whether to end the party or not, after which you’re asked to write a year in ‘Hunter and bear’s <your word> birthday party. Dependent on what year you type in, you get a video associated with that decade- another genius interactive creation from Tippex!

 

CB’s latest in Social

Science explores why Tweets go viral

According to a study from Indiana University, the likelihood of a tweet to go viral has more to do with the structure of the network and our limited attention spans than the content or author.

In their research, they built a model of a similar network structure to Twitter, and pushed simulated memes into this virtual Twitterverse. The analysis of the results was based on 120 million retweets connected to 12.5 million users and 1.3 million hashtags. Researchers discovered that their Twitter model performed similar to real social networks, and that when a Tweet goes viral, it is hugely down to chance, and the limited attention span of users rather than its content or author.

Twitter triumphs Facebook in Q1 advertising performance

TBG Digital conducted a study of 45 billion ad impressions on Twitter and Facebook in Q1 2012, and found Twitter gets significantly higher CPMs than Facebook and earns more money per impression than Facebook.

The main difference between ads on Twitter and Facebook is that almost all Twitter ads are integrated into users’ tweet-streams whereas Facebook focuses more heavily on display ads at the side of users’ feeds, which has been brilliant for Twitter in terms of generating money!

Facebook fans are your most loyal customers

Gina Sverdlov of Forrester Research examines the value of Facebook fans in ‘The Facebook Factor’ report. In the report, she examined a large number of factors that potentially contribute to whether a consumer will purchase, consider, or recommend a brand using brands Best Buy, Walmart, Coca-cola and Blackberry.

She found that for all four brands, being a Facebook fan of the brand boosts purchase, consideration, and recommendation. i.e. 79% of Best Buy Facebook fans bought there in the last 12 months vs. 41% of non-fans. And 74% of them recommend Best Buy vs. 38% of non-fans.

Overall, the report shows that Facebook fans are more likely to buy from you, consider you, and recommend you in you have content and interaction on your brand Facebook page.

Sunday is the most engaging day for Facebook 

Socialbakers reviewed user activity for over 10 million Facebook pages and places to find the best time of the week to gain maximum engagement for brands within social media.

Jan Rezab, CEO of Socalbakers explained, “While they must maintain engagement throughout the week, brand should consider posting their most compelling content at times of peak engagement to ensure the greatest online brand buzz.” 

 

CB Loves… Car campaigns!

Citroen uses Facebook to crowd source car design 

Citroen have created a Facebook app which allows their fans to design a new version of its C1 city car, and the most popular design will go into mass production and be available to buy later this year- a pretty cool way to involve fans in the brand!

Nissan’s Bollywood Facebook campaign gains young Indian fan base

In Nissan’s latest campaign, fans could upload videos of themselves dancing, or attend live auditions at various shopping malls to win a role alongside Bollywood star Ranbir Kapoor. The campaign received 2,300 entries- and has gained over 500,000 ‘likes’, becoming the number one automotive brand on Facebook in India. The question now, is can Nissan keep their fan base continually engaged on a daily basis?

Smart Car’s Twitter account gets way smart!

All we’re going to say here about this one, is with a lot of time and creativity comes pure genious! See what we’re talking about- go on Smart Car’s official Twitter account for Argentina, (patiently- or not so patiently- wait for it to load) then hold down the ‘J’ button and take a Twitter-powered ride through a town complete with houses, a church, trees, and you’ll even hit some traffic, in what the company describes as the ‘first Twitter commercial’. Pure brilliance!

 

 

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