eCommerce Consultancy

Cbl develop well-crafted eCommerce websites that are customer focused and easy to manage. Our B2C or B2B solutions include full CMS, payment integration, shopping cart, data management and complete back office systems integration.

Digital Marketing

For clients lacking an online marketing strategy or simply looking to significantly enhance their digital presence, cbl can help in influencing your customers to generate revenue by quickly moving their target from awareness to purchase.

Mobile Applications

Besides building mobile friendly versions of your website, cbl create apps that work seamlessly across multiple devices. Be it desktop, web, smartphone or tablet, our apps are not only attractive and functional, but works across all these platforms.

Social Media

By integrating social media in an intelligent manner within your day to day marketing activity and constantly engaging with your target audience, cbl can show you how to dominate your niche that will deliver long-lasting effects with a high ROI.

What we do

As a professional eCommerce consultancy, our aim is to drive value to your business - Period. Be it increasing conversions, better customer retention, increasing email response rates, even refreshing or perhaps rebuilding your website, we have the knowledge and experience to deliver. Having led the way for numerous clients by providing them with creative ideas, innovative solutions and insights into making their online businesses profitable, we are confident that we can help you too.

Ready to do it the right way?

Many of our clients have seen an immediate increase in conversion rates by implementing some very simple changes to their website. We understand that every online business is unique, and what works for your business may not work for another. We also understand what your brand means to your customers - that’s why we don’t have a one-solution-fits-all approach.

Insights

Apart from the commercial rules that define the success of an online business, the most important aspect is insights. Without understanding where your customers come from, what they’re looking for, why they leave your website, how they respond to email marketing, what gives them security to click the “Buy” button, you cannot generate consistent traffic and revenues. Our insight can give you a competitive edge and quickly establish what works and what doesn’t within your website so that any changes you make are quantified.

Our ecommerce process

Sounds great? Take the next step

We are a young and growing agency, and as a result more agile and nimble than others. What this means for you as a client is that we are able to adapt our insights and expertise to suit your business needs. We have the advantage of being small enough to focus on the details, and enough agility to scale up should the need arise. Most often, the best starting place would be for us to do a quick assessment of your website and business to identify some quick wins for you. If you’re ready, why not drop us a line.

Services

Our services are designed to work in harmony with your business – offering seamless integration and outstanding results. Even though we specialise in eCommerce, we’re a full service digital agency and our complete range of services include:

Ecommerce Consultancy

We help you define an eCommerce business case, and put together a clear and concise operational, technical and financial plan for your business.
We get under the skin of your business to really understand its processes and its customers, and make appropriate recommendations to improve your financial performance.
We use our experience and knowledge of the industry, and your business to propose the most suitable platform for your solution.
We help you decide on and put in place the most suitable mobile commerce solution that works with your online platform.
We ensure that your site is clear, attractive and easy to navigate, providing visitors a first class shopping experience by thoroughly testing every aspect of functionality.

Systems Integration

We greatly improve your customers' user experience by integrating your eCommerce site with your ‘back-office’ systems such as sales order processing, supply chain and custom warehousing.
We have extensive experience of working with a wide range of payment providers, so can integrate your site with a new merchant or an established payment provider such as PayPal or Google Checkout.
We have various clients who have integrated their existing website channel into new sales channels such as Amazon, eBay and Shopzilla etc. By doing the same for you, we can drive further traffic and conversions.
We often work with clients who require ‘Off the shelf’ applications that integrate with their websites. Using established frameworks, our aim is to deliver flexible systems that respond to business change.
We offer first class hosting via our dedicated partners at Rackspace, Amazon and UKFast, and can configure a hosting package or dedicated server to your business requirements and budget.

Creative Design

We discover what makes your business truly different and what it means to your target audience, and then build a strategy that communicates this message.
We work with you to define your brand identity which includes logo design, well-crafted stationery and business cards – all put together under your corporate brand guidelines.
We provide creative flair by delivering a good ROI through our ideas which are intuitive and user focused for your online brand.
We believe in creating a web that's engaging, innovative and bold. We put these design values into all our work to produce something that delivers class and value.
We have developed bespoke concepts and web applications for many of our clients, ranging from a CRM system, to asset management and HR applications.

Online Marketing

We offer a range of high quality services that complement each other using search engine optimisation, social media, blog networks and effective landing pages to bring customers to your business.
We use email alerts, newsletters and online campaigns that achieve business goals. By integrating email marketing tools within your website, we can give you full reporting, scheduling and list management.
We have been optimising web sites for many years and have always believed that websites that engage and convert customers will always rank well. Our aim is to drive traffic to your site and deliver a fantastic rate of investment.
We help our clients use PPC to manage their campaigns effectively, efficiently and consistently. Let us help you increase the number of quality leads generated for your budget.
We call this online PR and can use it to promote your business and attract followers with a view to turning them all into fans and customers.

Technology

We are a platform agnostic company, which means we work with all platforms and code base. When a customer doesn’t care about what platform your business uses to sell a product, why should we? Especially when we drive more value to that customer!

However, being a human company, we do have a soft spot for some technologies. When working with new design and development projects, we tend to choose solutions that are either open source and community backed like Magento, or vendor driven and scalable like Microsoft .NET. The choice of technology will depend on the needs of the business and its integration requirements.

Getting the shopping experience right is very important to us, and we customise every aspect of your site to suit the audience and its needs with usability being our key priority.

As we custom develop a lot of our solutions, we also work with clients that run custom warehouse systems or fully featured ERP solutions like Access Supply Chain.

Ecommerce Platforms
Access ERP - Supply Chain

Clients

We have worked with a variety of clients (from start-ups to large blue chip organisations), on a range of projects from new site design and development to analysis and conversion management. Our in-house team of designers, developers and data analysts have collectively and consistently driven up conversion rates for these customers and added significant value to their bottom line. Some of which are shown here.

Brand Consultancy, Ecommerce and Social Media

Ghost

Web development & Ecommerce

Web development & Ecommerce

One Direction Fragrance

Web development & Ecommerce

Web development & Ecommerce

Kingdom of Sweets

Web development & Ecommerce

Web development & Ecommerce

Create it Now

Web development & Ecommerce

Web development & Ecommerce

House of Worth

Web development & Ecommerce

Web development & Ecommerce

Jean Patou

Web development & Ecommerce

Web development

Bspoken London

Web development

Web development & Ecommerce

Fragrance Expert

Web development & Ecommerce

E-mail Marketing

Agent Provocateur

E-mail Marketing

E-mail Marketing

Titan Airways

E-mail Marketing

E-mail Marketing

One Direction

E-mail Marketing

E-mail Marketing

Arctic Discovery

E-mail Marketing

Search Engine Optimisation

Bright Little Stars

Search Engine Optimisation

Search Engine Optimisation

Belle Gel

Search Engine Optimisation

Social Media

Nukato

Social Media

Social Media

F5 Photography

Social Media

Multi-Platform Mobile Ecommerce App

A2B Transfers

Mobile App

Multi-Platform Mobile Ecommerce App

Galderma

Mobile App

Multi-Platform Mobile Ecommerce App

HOTD

Mobile App

Multi-Platform Mobile Ecommerce App

Record Wildlife

Mobile App

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Enquire

Let's talk about your project

If you have a specific project in mind and would like to get a free consultation, why not give us a call on the number below for an informal chat. We have a real passion for eCommerce and the web, and would love to show you how we can add real value to your business.


+44 (0)1923 204 421


Alternatively please feel free to email us your exact requirements.

[email protected]

Request a consultation

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